Ordering Info/Terms & Conditions

Royal Bull — Ordering Info & Terms & Conditions
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Ordering Info & Terms & Conditions
Last Updated: June 2025  ·  royalbull.shop

These Ordering Info & Terms and Conditions ("Terms") govern all purchases and interactions made through royalbull.shop. By placing an order, you confirm that you have read, understood, and agreed to these Terms in full.

Please read carefully before completing your purchase.

1
Placing an Order

To place an order on royalbull.shop, follow these steps:

  1. Browse our catalogue and select your product, size, and any available options
  2. Add items to your cart and proceed to checkout
  3. Enter your shipping address and choose a delivery method
  4. Complete payment securely through our checkout
  5. Review your order summary and submit

By submitting an order, you are making a binding offer to purchase the selected items at the listed price. All orders are subject to availability and acceptance by Royal Bull.

2
Order Confirmation

After placing your order, you will receive an automated confirmation email with your order number and a summary of your purchase. This email confirms receipt of your order — not acceptance or shipment.

Important: A separate dispatch email with your tracking number will be sent once your order has been picked, packed, and handed to the carrier.

If you do not receive a confirmation email within 1 hour of ordering, please check your spam/junk folder or contact us at support@royalbull.shop.

3
Pricing & Payment

All prices displayed on royalbull.shop are in the currency shown at checkout and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without notice; however, the price you are charged will be the price displayed at the time of your order.

Accepted Payment Methods
Cards
  • Visa
  • Mastercard
  • American Express
  • Discover
Digital Wallets
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
Buy Now, Pay Later
  • Afterpay
  • Klarna (where available)

All transactions are processed securely. Royal Bull does not store your full card details on our servers. Payment is charged at the time of order placement.

4
Order Changes & Cancellations

We begin processing orders quickly to ensure fast dispatch. If you need to change or cancel your order, please contact us immediately at support@royalbull.shop.

Please note:

  • Orders placed before 3 PM EST may be editable if not yet dispatched
  • Once an order has been dispatched, it cannot be cancelled or modified
  • Size or address changes are only possible before the order enters fulfilment

We cannot guarantee changes or cancellations for orders already in processing or dispatch. In such cases, you may need to follow our standard returns process upon receipt.

5
Shipping & Delivery

We ship orders via UPS and USPS. Estimated delivery times are displayed at checkout and vary based on your location and selected shipping method. All timeframes are estimates and are not guaranteed.

  • A tracking number will be sent to your email once your order ships
  • Delivery estimates begin from the date of dispatch, not the date of order
  • Royal Bull is not responsible for delays caused by carriers, customs, or events outside our control
  • Failed deliveries due to an incorrect address provided by the customer are not eligible for free re-shipment

If your package appears lost or delayed beyond the estimated window, contact us and we will open an investigation with the carrier on your behalf.

6
International Orders

We ship to many international destinations. When ordering from outside the United States, please be aware of the following:

  • International orders may be subject to import duties, customs taxes, and local fees
  • These charges are the sole responsibility of the customer and are not included in our pricing
  • Delivery times for international orders are estimates and may vary significantly by country
  • Royal Bull is not responsible for customs delays or package holds at border control

Tip: We recommend checking your country's import duty thresholds before placing a large order to avoid unexpected charges on delivery.

7
Returns & Exchanges

We want you to love your Royal Bull purchase. If you are not fully satisfied, you may request a return or exchange subject to the following conditions:

  • Items must be returned in their original, unworn, and unwashed condition with all tags attached
  • Return requests must be initiated within the timeframe stated on our Refund Policy page
  • Items marked "Final Sale" are not eligible for return or exchange
  • Customers are responsible for return shipping costs unless the item is damaged or incorrect

To initiate a return, email support@royalbull.shop with your order number and reason for return. We will issue a Return Authorization Number (RAN) and provide instructions.

Refunds are processed within 7 business days of receiving and inspecting the returned item.

8
Damaged or Incorrect Items

If your order arrives damaged, defective, or does not match what you ordered, please contact us within 48 hours of delivery with the following:

  • Your order number
  • A clear description of the issue
  • Photographs showing the damage or incorrect item

We will review your case promptly and arrange a prepaid return label, replacement, or refund as appropriate. We take quality seriously and will do our best to resolve the issue swiftly.

9
Product Descriptions & Accuracy

We make every effort to ensure product descriptions, images, and specifications on royalbull.shop are accurate. However, please be aware that:

  • Colors may appear differently depending on your screen calibration and lighting
  • Natural leather products vary in texture, grain, and shade — no two pieces are identical
  • Product specifications are subject to change without notice
  • Images are for illustrative purposes and may not exactly represent the final item

Any errors in product listings will be corrected as promptly as possible. Royal Bull reserves the right to cancel an order if a product was listed with an incorrect price due to a typographical or system error.

10
Sizing & Fit

Each product page includes a detailed size guide. We strongly recommend measuring yourself and comparing against the size chart before ordering, as leather sizing may differ from standard clothing sizes.

Sizing tips:

  • If planning to wear armor or thick layers underneath, size up
  • Genuine leather naturally stretches and molds to your body over time
  • If in doubt between two sizes, contact our support team before ordering

Royal Bull is not responsible for fit issues arising from failure to consult the size guide prior to purchase. Size-related returns are accepted in line with our standard returns policy.

11
Intellectual Property

All content on royalbull.shop — including but not limited to product images, descriptions, logos, branding, and website design — is the exclusive property of Royal Bull and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, or commercially exploit any content from this website without prior written consent from Royal Bull.

12
Limitation of Liability

To the fullest extent permitted by applicable law, Royal Bull shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use our products or website
  • Delays or errors in order processing or delivery
  • Carrier-related loss, damage, or delay
  • Reliance on product descriptions, sizing guides, or care instructions

Note: Our total liability to you in connection with any order shall not exceed the amount paid by you for that specific order.

13
Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from or related to these Terms or your use of royalbull.shop shall be subject to the exclusive jurisdiction of the relevant courts.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14
Changes to These Terms

Royal Bull reserves the right to update or modify these Terms and Conditions at any time. The revised version will be posted on this page with an updated "Last Updated" date.

Continued use of royalbull.shop following any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

15
Contact Us

If you have any questions, concerns, or requests relating to these Terms and Conditions or your order, please don't hesitate to get in touch with our support team.

Get in Touch
We're Here to Help
Questions about your order or these terms? Our team responds within 24–48 hours.
support@royalbull.shop