Privacy Policy

This Privacy Policy describes how Royal Bull (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit royalbull.shop, make a purchase, or interact with our services.

By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect different types of information to deliver our services effectively:

a. Personal Information

Provided directly by you when you make a purchase, create an account, or contact customer support:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by our payment providers; we do not store card details)

b. Device Information

Automatically collected when you visit our website:

  • IP address
  • Browser type
  • Device type
  • Cookies and tracking data
  • Interaction data (pages visited, time spent, etc.)

c. Order Information

Includes details about:

  • Products purchased
  • Order total
  • Transaction history
  • Delivery and return records

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about orders, returns, and customer support
  • Improve site performance and user experience
  • Detect and prevent fraud or unauthorized activity
  • Send promotional emails (only if you opt in)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business:

  • Shopify (e-commerce platform)
  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)
  • Shipping carriers (UPS, USPS)
  • Analytics and marketing tools (cookies, pixel tracking)
  • Fraud prevention services

These providers use the data only to perform the services we request.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences
  • Keep items in your cart
  • Improve website performance
  • Analyze traffic and usage
  • Personalize advertising (where applicable)

You can disable cookies in your browser settings, but some features of the site may stop working properly.

5. Data Retention

We keep your information for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Meet legal requirements

You may request deletion at any time (see Section 8).

6. Security of Your Information

We use industry-standard security measures, including:

  • SSL encryption
  • Encrypted payment processing
  • Shopify’s secure infrastructure
  • Access controls and authentication

No method of transmission online is 100% secure, but we take reasonable steps to safeguard your data.

7. Your Rights

Depending on your location (e.g., EU under GDPR, California under CCPA), you may have rights such as:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing emails
  • Limit data processing
  • Request a copy of your data

To exercise your rights, contact us at support@royalbull.shop.

8. Email & Marketing Preferences

You will only receive promotional emails if you opt in.
You may unsubscribe at any time by:

  • Clicking “Unsubscribe” in the email, or
  • Contacting us directly

9. Third-Party Links

Our website may include links to third-party pages (e.g., UPS tracking).
We are not responsible for their content or privacy practices.

10. Children’s Privacy

We do not knowingly collect or store personal information from children under 13.
If you believe a child has provided us with data, please contact us to remove it.

11. Changes to This Policy

We may update this Privacy Policy periodically.
The updated version will be posted here with a new “Last Updated” date.

Continued use of royalbull.shop after changes signifies acceptance of the revised policy.

12. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy, please contact:

📧 support@royalbull.shop
📞 +44 (0) 7843 908393